Working at Brookdale View
Averill Street, Manchester, M40 1PF
Operated by HC-One Limited
48 bedsNursing homes
Workplace Score
5.9/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 5.9/10
Key Finding
"Strong leadership boosts morale and safety practices are solid, but short staffing and gaps in specialist training need addressing."
Safety & Risk
7/10
✓
The registered manager reviewed incidents and shared feedback with the team for further actions and learning. Risks were identified, recorded and regularly reviewed.
Staff Culture
6/10
✓
Staff were positive about the leadership of the home. Per 2022 inspection: positive culture, staff morale improved with new manager.
Staffing Levels
5/10
!
People felt there was usually enough staff on duty but feedback was mixed. Sometimes the home is short staffed during the day and they book agency staff.
Training & Dev
5/10
!
All staff said they had received regular training but had not had any specific training in challenging behaviour. Staff required further training in learning disabilities and positive behaviour support.
Management
7/10
✓
Staff were positive about the leadership of the home. Governance processes were robust. Per 2022 inspection: new manager approachable and hands-on, lifted staff morale.
Programmes
6/10
✓
Per 2022 comprehensive inspection: The service had employed wellbeing workers to provide activities one to one and in groups. People enjoyed the entertainment and crafts provided.
Points to consider
Staffing levels are usually ok but sometimes short staffed during the day, so they use agency workers.
Sometimes the home is short staffed during the day and they book agency staff. [Name] prefers familiar staff.
Staff get regular training but no specialist courses for challenging behaviour or learning disabilities.
All staff said they had received regular training but had not had any specific training in challenging behaviour. Staff required further training in learning disabilities and positive behaviour support.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: June 2024
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews