Last updated: 10 February 2026
"Visible management and a proud, valued team, but agency staffing and developing activities and training hold it back."
Staff demonstrated a good understanding of different types of abuse and what approach they would take in the event of any concerns.
Staff felt valued and appreciated for the work they did. They expressed to us how proud they were to work at Brookdale Nursing Home
People and relatives told us there were enough staff on duty to meet their needs in a timely way.
Staff told us they had received training that was appropriate for the people they cared for, such as manual handling.
The registered manager was visible within the home and listened to people and staff's views about the way the service was run.
The provider had recruited a new activities coordinator, who was developing ideas and worked flexible hours including weekends
Staffing is adequate with enough staff on shifts, but they use some agency workers and are still building a stable team.
We spoke with... one agency carer... Staff told us the morale within the home was improving as they were now developing a stable staffing team.
Only standard training like manual handling is mentioned, with no specialist courses or funded qualifications.
They told us they had received training that was appropriate for the people they cared for, such as manual handling.
Activities have a new coordinator developing ideas, but no regular structured programme or specialist approaches yet.
The provider had recruited a new activities coordinator, who was developing ideas and worked flexible hours including weekends
AI Generated
Last inspected: February 2020
Management Quality
Well-led: Good
Direct feedback from current and former employees

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