Working at Brook View
Aintree University Hospital, Liverpool, L9 7JU
Operated by Brook View Health Care Limited
32 bedsNursing homes
Workplace Score
5.7/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 5.7/10
Key Finding
"Staff feel supported by improved leadership and enjoy a positive culture with manageable workloads, but gaps in risk assessments and medicine records affect safety."
Safety & Risk
4/10
!
Some risk assessments required further detail... this placed people at risk of not receiving care in line with their needs. Some inconsistencies remained with record keeping in relation to medicines.
Staff Culture
6/10
✓
Staff told us they felt valued and had manageable workloads. There was a positive team culture, and staff felt confident to raise concerns.
Staffing Levels
6/10
✓
Staffing levels exceeded dependency needs, and rotas were managed electronically. Staff had manageable workloads.
Training & Dev
5/10
!
Staff were safely recruited and received mandatory training, including Positive Behaviour Support, and mental health awareness.
Management
7/10
✓
Staff told us they felt supported and that leadership had improved since the new manager joined. People told us they felt the registered manager was approachable and responsive.
Programmes
5/10
!
Staff encouraged people to take part in activities such as yoga, dancing, and community outings. People were supported to maintain their independence and take part in meaningful activities.
Points to consider
Gaps in risk assessments and medicine records mean safety isn't fully reliable yet.
some risk assessments required further detail and associated information lacked some detail... some inconsistencies remained with record keeping in relation to medicines.
Only standard mandatory training, no specialist courses or funded qualifications.
Staff were safely recruited and received mandatory training, including Positive Behaviour Support, and mental health awareness.
Basic activities like yoga, dancing, and outings, but no dedicated coordinator or specialist programmes.
Staff encouraged people to take part in activities such as yoga, dancing, and community outings.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: October 2025
Good
Safe
!
Requires improvement
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews