Working at Brook Lodge Care Home
Ghyll Grove, Basildon, SS14 2LA
Operated by Danforth Care No. 1 Limited
66 bedsResidential homes
Workplace Score
5.7/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 5.7/10
Key Finding
"A warm team culture and approachable management, but weekend staffing shortages and no structured activities programme hold it back."
Safety & Risk
5/10
!
we did find some discrepancies with stock of medicines... one care plan we reviewed did not have sufficient information around all the person’s health needs such as epilepsy.
Staff Culture
7/10
✓
Staff feedback was positive about staff working well together. Comments included, “Amazing care team. So warm, here because they love what they do” and “We work together as a team.”
Staffing Levels
5/10
!
We received mixed feedback regarding staffing levels. Comments included, “There doesn’t seem to be enough staff at weekends.”
Training & Dev
6/10
✓
We reviewed training records and found staff had received appropriate training and been inducted into their roles. Staff told us they received regular training and support
Management
6/10
✓
People and their relatives told us management were approachable and proactive. They were responsive to any concerns and welcomed feedback.
Programmes
4/10
!
Within the home, people had access to various therapeutic activities such as a hair salon, cinema and library.
Points to consider
Staffing levels vary day to day and there are not always enough staff at weekends.
“There doesn’t seem to be enough staff at weekends.”
No structured activities programme or coordinator, just basic facilities like hair salon, cinema and library.
people had access to various therapeutic activities such as a hair salon, cinema and library.
Some medication stock discrepancies and gaps in care plans for risks like epilepsy.
we did find some discrepancies with stock of medicines... one care plan we reviewed did not have sufficient information around all the person’s health needs such as epilepsy.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: September 2025
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews