Working at Brook Lodge
Latchen, Longhope, GL17 0QA
Operated by Voyage 1 Limited
8 bedsResidential homes
Workplace Score
7.0/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 7.0/10
Key Finding
"Staff feel valued with a strong management team and excellent safety, although staff retention details are unclear and activities lack a dedicated coordinator."
Safety & Risk
8/10
✓
No evidence people at risk of harm from dysphagia; choking risks assessed, SLT referrals made, staff followed plans observed at lunch; infection control assured across all measures (2020).
Staff Culture
8/10
✓
'I want to say how much I'm loving my job... strong management team... happy staff team'; 'best place I've worked' (per 2019).
Staffing Levels
6/10
✓
There were sufficient staff to meet people's needs. Rotas were planned around people's needs and activities (per 2019).
Training & Dev
7/10
✓
Additional dysphagia training provided to all staff; staff received choking risks, first aid, de-choker training and were confident (2020); staff positive about training, supervision, further qualifications discussed (per 2019).
Management
7/10
✓
The registered manager was committed to learning from incidents, investigated choking incidents, debriefed staff, and provided additional training (2020); staff said '[Registered manager] is great... strong management team' (per 2019).
Programmes
6/10
✓
Varied activities including canal trips, farm visits, baking, cooking, themed food nights, befriending days, teddy bear picnics, bowling tournaments (per 2019).
Points to consider
Staff numbers are enough to cover needs and activities but no info on team stability or agency use.
There were sufficient staff to meet people's needs. Rotas were planned around people's needs and activities (per 2019).
Some varied activities like trips, cooking and events but no dedicated coordinator mentioned.
Staff ensured people could maintain their interests and arranged activities in line with this... canal trip... local farm... befriending days... teddy bear picnics and bowling (per 2019).
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: June 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews