Working at Brook House Care Home
Water Lane, Towcester, NN12 6HR
Operated by Aria Healthcare Group LTD
53 bedsNursing homes
Workplace Score
5.9/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 5.9/10
Key Finding
"Staff feel supported with a strong team culture and good safety systems, but staffing is sometimes tight on the dementia floor in mornings."
Safety & Risk
7/10
✓
Systems were in place to protect people from abuse and staff were aware of their responsibility to report concerns to the management team.
Staff Culture
6/10
✓
Staff told us they felt supported and felt they all worked well together to provide good care to people.
Staffing Levels
5/10
!
There were sufficient staff levels on each shift to meet people's needs. However, at times staff felt it would be useful to have another staff member on the dementia floor in the morning.
Training & Dev
6/10
✓
Staff completed an induction, training and shadow shifts before completing any lone working.
Management
6/10
✓
Staff told us they felt supported and felt they all worked well together to provide good care to people.
Programmes
6/10
✓
Staff offered activities such as cooking, quizzes, dementia café, art and craft clubs and games.
Points to consider
Enough staff most of the time, but sometimes they wish for one more on the dementia floor in the mornings.
However, at times staff felt it would be useful to have another staff member on the dementia floor in the morning.
Only standard training like induction and ongoing basics, no specialist courses or funded qualifications.
Staff received ongoing training to help them to deliver good care and to maintain their skills and knowledge.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: August 2022
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews