Last updated: 9 February 2026
"Supportive managers, positive team culture and strong safety create a great workplace, although staff training lacks funded qualifications and career paths."
People told us they felt safe... Systems and processes were in place to safeguard people from abuse... Medicines continued to be managed safely. Robust medicines audits were in place.
Staff told us the teams worked well together and morale within the service was good... honest and open culture in the service.
The registered managers continued to ensure sufficient staff were deployed to support people... Relatives and people we spoke with told us they had no concerns about staff numbers. 'Staffing is not an issue.'
Records showed that staff had regularly attended and were up to date with the provider's mandatory courses... specialist training in... MAPA. Staff new to care were enrolled on the Care Certificate... regular one-to-one support through supervision and appraisal meetings.
Staff were complimentary about the registered managers and described them as very approachable, motivating and very supportive.
People had access to a diverse range of person centred activities... opportunities for people to work on the attached provider's farm and participate in horticulture, attend a local college... community projects and charity shops.
Staff get mandatory training plus some specialist like managing aggression, but no funded qualifications or career development paths mentioned.
Records showed that staff had regularly attended and were up to date with the provider's mandatory courses, such as fire safety, moving and handling... Staff had also received specialist training in areas such as managing actual or potential aggression (MAPA). Staff new to care were enrolled on the Care Certificate.
AI Generated
Last inspected: March 2018
Management Quality
Well-led: Good
Direct feedback from current and former employees

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