Last updated: 10 February 2026
"Staff enjoy a positive culture with good training and supportive management, but higher agency use and basic activities are drawbacks."
At this assessment improvements were found and the provider was no longer in breach of the regulations. Staff recognised risks to people and were consistent in their knowledge as to how they supported people to mitigate risk.
All staff we spoke with told us they enjoyed working at Brompton House Care Home. Staff told us there had been improvements in how they were supported in their role.
There had been significant changes in the staff group since our last assessment, due to this, there had been a higher than usually use of agency staff. Staff told us there were enough staff deployed to meet people's needs and keep people safe.
Staff felt supported in their role, through a range of training, regular supervisions, and team meetings. Staff told us the training and support was very good and gave them the skills they needed.
Staff felt confident to raise any concerns or suggestions and felt listened to by the management team, who acted on these promptly. Staff were aware there would be further management changes as the manager was interim.
I like going out, I’ve been on trips out, very enjoyable. There are things going on most days and go along to what I want to. Some music and used to do exercises.”
Enough staff to meet needs but higher than usual agency use due to recent staff changes.
There had been significant changes in the staff group since our last assessment, due to this, there had been a higher than usually use of agency staff.
Basic regular activities like music, exercises and trips, but no dedicated coordinator or specialist programmes.
I like going out, I’ve been on trips out, very enjoyable. There are things going on most days and go along to what I want to. Some music and used to do exercises.”
Standard training and supervisions with no specialist courses or funded qualifications mentioned.
Staff felt supported in their role, through a range of training, regular supervisions, and team meetings.
AI Generated
Last inspected: February 2025
Management Quality
Well-led: Good
Direct feedback from current and former employees

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