Last updated: 9 February 2026
"Supportive management mentoring staff well and a positive culture where everyone feels valued, but agency staffing and no dedicated activities coordinator are drawbacks."
Staff administered and managed people's medicines safely... Audits were effective in identifying errors... one allegation of abuse which had not been reported [retrospectively submitted].
One staff member said, 'It doesn't matter how experienced I am. I feel valued by the management team and I always feel listened to.'
One staff member told us, 'We always have enough staff. We do use agency, but these are always the same consistent staff. We can get cover at short notice if needed.'
Staff received training in areas relevant to their roles, such as autism, communication skills, positive behavioural support (PBS), medicines administration and a range of people's health conditions.
The registered manager was skilled in mentoring the staff team. All those we spoke with praised them highly for their approach to transforming people's lives.
Staff supported people to go swimming, bowling, attend disco with peer groups, work on a farm, learn to care for and ride horses, cooking and baking skills.
Staffing is adequate but they sometimes use agency workers to cover shifts.
We always have enough staff. We do use agency, but these are always the same consistent staff. We can get cover at short notice if needed.
No dedicated activities coordinator or specialist programmes like pet therapy, so the role mixes routine care with community outings and hobbies.
Staff supported people to actively pursue their interests, work, hobbies and pastimes inside and outside the home... go swimming, bowling, disco, farm work, horse riding.
AI Generated
Last inspected: October 2022
Management Quality
Well-led: Good
Direct feedback from current and former employees

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