Working at Bromford Lane Care Centre

Big safety issues like wrong medication doses, poor fire training, and unsafe risk handling make every shift stressful for care workers

Medicines were not always administered as prescribed... Staff were not consistently or robustly trained in the event of a fire

Training gaps mean long-serving staff miss refresher courses and cant always show they learned key skills like moving people safely

some staff who had been employed for a long time had not completed mandatory or refresher training. Some staff we spoke with failed to demonstrate their learning... in relation to moving and handling, fire

Weak oversight misses major problems like safety risks and poor care plans so managers dont support staff well enough

Systems to monitor the quality of the care provided had failed to identify many of the issues highlighted during the inspection... Systems to ensure care was provided safely and appropriately were not always robust