Working at Brockfield House
Villa Lane, Wellingborough, NN9 6QQ
Operated by A.G.E. Nursing Homes Limited
45 bedsNursing homes
Workplace Score
7.0/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 7.0/10
Key Finding
"Praised leadership and supportive culture ensure safe care, but staffing lacks strong retention and training is basic."
Safety & Risk
8/10
✓
People were safely cared for. Staff understood safeguarding procedures and were confident in reporting any concerns. Risks to people's safety were assessed and well managed... People's medicines were safely managed.
Staff Culture
8/10
✓
Staff felt well supported and said the registered manager was open and approachable. The culture at the service was person centred, open and transparent.
Staffing Levels
6/10
✓
There were sufficient numbers of staff who had been safely recruited to meet people's needs. Relatives told us there were enough care staff on duty... Staffing was not an issue.
Training & Dev
6/10
✓
Staff received an induction and ongoing training that enabled them to have the skills and knowledge to provide effective care. The staff team had received training in dementia care.
Management
8/10
✓
People, relatives and staff were very positive about the leadership of the service and praised the registered manager highly.
Programmes
6/10
✓
Per 2017 comprehensive inspection: An activities co-ordinator used that information to develop a range of activities that were stimulating and meaningful... physical exercises... walks into the local village, picnics... village 'scare-crow weekend'.
Points to consider
Staff numbers are sufficient and consistent but no details on low agency use or long team retention to make workloads easy.
Relatives told us there were enough care staff on duty, both during the day, and at night... 'Staffing was not an issue.'... 'they [staff] achieve this.'
Training covers induction, ongoing sessions and dementia but lacks specialist courses or funded qualifications for career growth.
Staff received an induction and ongoing training that enabled them to have the skills and knowledge to provide effective care.
Varied activities like games, exercises and village outings add some interest but no specialist therapy programmes or recent innovations.
Per 2017 comprehensive inspection: activities co-ordinator... range of activities... seated exercises, throwing games, walks into the local village, picnics, village 'scare-crow weekend'.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: October 2025
Requires improvement
Safe
!
Requires improvement
Effective
✓
Good
Caring
!
Requires improvement
Responsive
!
Requires improvement
Management Quality
Well-led: Requires improvement
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews