Last updated: 10 February 2026
"Approachable management and strong safety practices support sufficient staffing and positive culture, although unclear staff retention and standard training hold it back."
Medicines managed in line with NICE guidance, risk assessments provided clear instructions and were reviewed.
Staff encouraged to sit and chat... 'that is our main job.'
Sufficient numbers of staff available to meet people’s needs... care and support was provided in a relaxed and timely manner.
Staff well trained... 'we are well supported to access training all the time.' Training continued to be ongoing to all staff to enhance their skills and development
One relative said, '[Registered manager] always makes herself available and keeps us informed.'
Designated activity coordinator provides daily programme as well as outside entertainers.
Staff numbers are enough for calm care but no details on low turnover or little agency use.
sufficient numbers of staff available to meet people’s needs... provided in a relaxed and timely manner
Only standard ongoing training with no specialist courses or funded qualifications.
Training continued to be ongoing to all staff to enhance their skills and development
Regular daily activities by a coordinator but no special innovative programmes.
An activity programme took place daily as well as outside entertainers. The service employed a designated activity coordinator
AI Generated
Last inspected: June 2018
Management Quality
Well-led: Good
Direct feedback from current and former employees

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