Working at Broadway Nursing
22-32 Flemington Avenue, Liverpool, L4 8UD
Operated by Flightcare Limited
65 bedsNursing homes
Workplace Score
5.4/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 5.4/10
Key Finding
"Everyone praised the manager's leadership and hardworking team morale, but overdue training, supervisions and slow medication rounds need fixing."
Safety & Risk
4/10
!
At times morning medication rounds took a long time and did not finish until after 11am... we asked the service to investigate one discrepancy... a couple of months of analysis were outstanding.
Staff Culture
6/10
✓
Staff were honest about the pressures of their work, but also praised the overall positive, hardworking team morale. This was evident in the improvements that had been achieved.
Staffing Levels
5/10
!
Staffing needed to be reviewed to ensure people's needs were met quickly and consistently. We received mixed feedback about this from people, relatives and staff.
Training & Dev
4/10
!
The service's management overviews showed that staff supervisions and some training were overdue.
Management
7/10
✓
We received positive feedback about the registered manager and their leadership from everyone we spoke with.
Programmes
6/10
✓
A range of activities was on offer for people to take part in. Not everybody wished to get involved in group activities, but the activities coordinator also spent time with people on an individual basis.
Points to consider
Some training and staff check-ins are overdue, so not all workers get regular updates or support.
The service's management overviews showed that staff supervisions and some training were overdue.
Morning medication rounds run late at times and there was one stock mismatch to check, plus some incident reviews are behind schedule.
At times morning medication rounds took a long time and did not finish until after 11am... we asked the service to investigate one discrepancy... a couple of months of analysis were outstanding.
Staffing is adequate overall but gets stretched during holidays with mixed feedback on whether it's always enough.
During holiday periods however, the service had at times experienced staff shortages... We received mixed feedback about this from people, relatives and staff.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: September 2019
Good
Safe
!
Requires improvement
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews