Working at Broadwater Lodge
Summers Road, Godalming, GU7 3BF
Operated by Care UK Community Partnerships Ltd
67 bedsResidential homes
Workplace Score
7.5/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 7.5/10
Key Finding
"Staff feel supported by approachable managers with excellent training and innovative activities, although staffing relies on some regular agency workers."
Safety & Risk
7/10
✓
We found a small number of gaps in records which indicated that staff did not always sign the MAR charts immediately after people had taken their medicines.
Staff Culture
8/10
✓
Staff repeatedly told us that they felt supported in their roles and that the management team were approachable and supportive.
Staffing Levels
6/10
✓
Despite some regular use of temporary staff, the registered manager advised that the same agency workers were booked to support consistency of care.
Training & Dev
8/10
✓
In addition to mandatory training, staff also completed specialist learning in topics such as dementia care, pressure prevention and hydration.
Management
8/10
✓
The registered manager led by example and by working alongside staff each day she understood life in the service, and staff respected her authority.
Programmes
9/10
✓
The 'Butterfly Model' of care was embedded throughout the service... the farm had also received external recognition including a recent Surrey Care Homes Award for 'Best outdoor Space.'
Points to consider
Staffing is adequate but relies on some regular agency workers to cover shifts.
Despite some regular use of temporary staff, the registered manager advised that the same agency workers were booked to support consistency of care.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: November 2019
Outstanding
Safe
✓
Good
Effective
✓
Good
Caring
★
Outstanding
Responsive
★
Outstanding
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews