Working at Broadview
8 Great North Road, Welwyn, AL6 0PL
Operated by Candour Care Services (Broadview) Limited
8 bedsResidential homes
Workplace Score
7.8/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 7.8/10
Key Finding
"Supportive manager, low staff turnover and stable staffing create a happy team, although training lacks funded qualifications and activities need a dedicated coordinator."
Safety & Risk
8/10
✓
Effective systems to help protect people from the risk of harm or abuse. Staff were confident about what and how they would report concerns. Incidents recorded, investigated and reviewed; medicines managed safely
Staff Culture
8/10
✓
Staff were happy in their role and told us they felt valued and their contributions were appreciated. Staff told us they worked in a supportive team
Staffing Levels
8/10
✓
Staff told us there were enough staff deployed... The service did not use any agency staff. 'I am amazed with this company, the staffing levels are very good.' 'very low staff turnover'
Training & Dev
7/10
✓
Staff received training and refresher updates in basic core areas as well as training specific to meet the needs of the people they supported. There was a programme of staff supervision
Management
8/10
✓
Staff praised the registered manager for being supportive and always available to help. One staff member said, '[Registered manager] is supportive, flexible, approachable. We have a very low staff turnover'
Programmes
7/10
✓
The service embraced the principles of Active Support... People were provided with a range of opportunities for engagement including music sessions, trampolining, walks, arts and crafts, dining out, trips to Winter Wonderland, holidays
Points to consider
Training includes basics and specialist topics with supervision, but no funded qualifications or career pathways mentioned
Staff received training and refresher updates in basic core areas as well as training specific to meet the needs of the people they supported
Varied activities and Active Support approach, but no dedicated activities coordinator or advanced therapeutic training for staff
People were provided with a range of opportunities for engagement including music sessions, trampolining, walks in the park, arts and crafts and dining out
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: February 2020
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews