Working at Broadstreet House
Broadstreet, Folkestone, CT18 8DZ
Operated by Broadstreet House Limited
18 bedsResidential homes
Workplace Score
6.8/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.8/10
Key Finding
"A happy family-like culture and approachable managers, but basic training and no evidence of long-term staff retention hold it back."
Safety & Risk
7/10
✓
Medicines were managed and administered safely. Incidents and accidents were recorded and monitored to reduce risk.
Staff Culture
8/10
✓
"I love my job, I never wake up thinking otherwise, we are like one big family." "This is a very happy place to work."
Staffing Levels
6/10
✓
The registered manager ensured that they employed enough staff to meet people's assessed needs.
Training & Dev
6/10
✓
New staff received an induction and training which supported them to carry out their roles well. Staff met with their managers to discuss their work performance.
Management
7/10
✓
People and staff felt that the service was well led. They told us that managers were approachable and listened to their views.
Programmes
6/10
✓
Each person had a timetable of activities from Monday to Friday... offered a variety of opportunities including horticulture, arts and crafts, pottery, woodwork, media skills, cooking and working in the café.
Points to consider
Staff numbers meet needs but nothing about staff staying long term or no temps covering shifts.
The registered manager ensured that they employed enough staff to meet people's assessed needs.
Training covers basics like induction and supervisions but no specialist courses or funded qualifications.
Staff received supervisions and training to assist them to deliver a good quality service and to further develop their skills.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: December 2017
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews