Working at Broadoak Lodge
Sandy Lane, Melton Mowbray, LE13 0AN
Operated by Broadoak Group of Care Homes
27 bedsResidential homes
Workplace Score
5.3/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 5.3/10
Key Finding
"Robust safety from abuse and medicines plus welcoming approachable staff with regular training, but no registered manager yet and staff feeling rushed on early shifts."
Safety & Risk
7/10
✓
People were protected from the risk of abuse, and staff understood safeguarding procedures and how to raise a concern. Medicines systems and processes were robust.
Staff Culture
6/10
✓
The service was welcoming. Everyone we spoke with told us managers and staff were approachable and friendly.
Staffing Levels
5/10
!
Staff deployment was sufficient to meet people's needs in a timely way. However, some staff we spoke with told us on occasions they felt rushed and did not have enough time to spend with people. Their feedback related specifically to the early shift between 7am and 2pm.
Training & Dev
6/10
✓
Staff received regular training and supervision.
Management
3/10
✕
At the time of our inspection there was not a registered manager in post. A new manager had been in post for six months and had applied to register.
Programmes
5/10
!
An activities co-ordinator had recently been recruited following feedback received on the number and variety of activities available. An activities programme was on display in communal areas.
Points to consider
No permanent manager in place yet, just a new one who has applied to register after six months.
At the time of our inspection there was not a registered manager in post. A new manager had been in post for six months and had applied to register.
Some care workers felt rushed on the early shift because there weren't enough staff, though bosses added more right away.
some staff we spoke with told us on occasions they felt rushed and did not have enough time to spend with people. Their feedback related specifically to the early shift between 7am and 2pm... they took immediate action and increased the number of care staff deployed for this shift.
Activities coordinator only started recently after feedback about too few activities, so the role was mostly routine care before.
An activities co-ordinator had recently been recruited following feedback received on the number and variety of activities available.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: July 2023
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
Staff Reviews
Direct feedback from current and former employees
No one has reviewed yet. Be the first.
Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews