Working at Broadmeadow Court Residential Care Home
London Road, Stoke On Trent, ST5 7JG
Operated by Sanctuary Care Limited
36 bedsResidential homes
Workplace Score
6.6/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.6/10
Key Finding
"Staff feel supported by management in a friendly culture with good training, but busy staffing causes waits and safety records for falls and creams need improvement."
Safety & Risk
6/10
✓
Per 2020 targeted inspection: We were assured the service were following safe infection prevention and control procedures. Per 2019: improvements were required to the system for monitoring people for injuries that occur after unwitnessed falls.
Staff Culture
7/10
✓
Per 2019 comprehensive inspection: One staff member told us, 'It's fantastic here, it fits with my family life and management are approachable.' People and relatives said there was a friendly and relaxed atmosphere at the home.
Staffing Levels
6/10
✓
Per 2019 comprehensive inspection: During our visit we saw there were enough staff to ensure people received support in line with their assessed needs. One person said, 'They're pretty quick but they're very busy people and sometimes you have to wait.'
Training & Dev
7/10
✓
Per 2019 comprehensive inspection: Staff told us they received regular supervision... The provider had identified staff who were nominated as champions in various areas including dementia care. These staff had attended training with a local university.
Management
7/10
✓
Per 2019 comprehensive inspection: Staff felt very supported by the registered manager and management team. People, staff and relatives spoke positively about the registered manager and management team.
Programmes
6/10
✓
Per 2019 comprehensive inspection: We spoke to the activities co-ordinator who told us they met with people weekly... 'We have exercise and arts and crafts classes.' 'I like watching television and going on the trips.'
Points to consider
Staffing levels meet needs but staff are busy and people sometimes wait for help.
Per 2019 comprehensive inspection: 'They're pretty quick but they're very busy people and sometimes you have to wait.'
Activities are regular with a coordinator doing arts, crafts, exercise and trips, but no specialist or innovative programmes.
Per 2019 comprehensive inspection: 'We have exercise and arts and crafts classes.' 'going on the trips.'
Some gaps in recording medicine creams and checking injuries after unwitnessed falls.
Per 2019 comprehensive inspection: 'Not all the records we looked at had signatures to indicate creams had been applied.' 'improvements were required to the system for monitoring people for injuries that occur after unwitnessed falls.'
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: August 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews