Working at Broadmeadow
Park Farm Road, Folkestone, CT19 5DN
Operated by Kent County Council
48 bedsResidential homesRehabilitation (illness/injury)
Workplace Score
5.9/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 5.9/10
Key Finding
"Positive feedback on the friendly manager and strong safety practices, but high agency staff use and training gaps hold it back."
Safety & Risk
7/10
✓
2020 targeted inspection: 'We were assured the service were following safe infection prevention and control procedures'; per 2019: incidents analysed, medicines improved.
Staff Culture
6/10
✓
Per 2019 comprehensive inspection: 'There was a caring culture in the service'; positive feedback from people and staff on respectful, kind treatment.
Staffing Levels
5/10
!
Per 2019 comprehensive inspection: 'There were enough staff to keep people safe and meet their needs... There was significant use of agency staff over the summer months.'
Training & Dev
5/10
!
Per 2019 comprehensive inspection: 'Staff had received appropriate training... There were some gaps in training for staff in pressure area prevention... supervision was still not in line with the providers policy.'
Management
7/10
✓
Per 2019 comprehensive inspection: All feedback about the manager was positive; 'I know the manager, she is nice and friendly. I can approach her for anything.'
Programmes
6/10
✓
Per 2019 comprehensive inspection: Activity co-ordinator with mobile trolley, school children gardening, quizzes, musicians, reminiscence events, physio room.
Points to consider
Enough staff to meet needs but lots of agency workers used over summer.
There was significant use of agency staff over the summer months.
Some training gaps like preventing pressure sores and supervisions not done often enough.
There were some gaps in training for staff in pressure area prevention... supervision was still not in line with the providers policy.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: December 2019
Good
Safe
✓
Good
Effective
!
Requires improvement
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews