Working at Broadhurst Residential Care Home
35 Broadway, Sandown, PO36 9BD
Operated by Oakray Care (Broadhurst) Limited
25 bedsResidential homes
Workplace Score
7.9/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 7.9/10
Key Finding
"Staff feel supported by the manager, enjoy a family-like culture and have enough time for residents, although activities lack specialist approaches and training offers no career development."
Safety & Risk
8/10
✓
There were robust processes in place for investigating any safeguarding incidents. Where these had occurred, they had been reported appropriately to CQC and the local safeguarding team.
Staff Culture
9/10
✓
Staff members comments included, 'There is a lovely vibe here, all the staff put the people first and we are like one big family', 'I love working here, it's a really nice home and everyone is happy and friendly'
Staffing Levels
8/10
✓
Staff told us there was enough of them to meet people's needs and provide people with the support they required. Staff comments included, 'Its lovely, we have time for people, I can often sit and chat with people'
Training & Dev
7/10
✓
Staff completed training which included; safeguarding, infection control, moving and handling and medicines. Additional training was also provided in relation to specific needs, such as diabetes, pressure area care and falls prevention.
Management
8/10
✓
All staff spoken with told us they felt very well supported by the registered manager, who they could approach at any time.
Programmes
6/10
✓
The service employed an activities coordinator whose role it was to arrange activities... trips out in the local community, arts and crafts, music, quizzes and exercises.
Points to consider
There is an activities coordinator running quizzes, crafts, trips and themed meals, but no specialist therapeutic approaches to make the role more varied.
Activities provided included; trips out in the local community, arts and crafts, music, quizzes and exercises. In addition to the activity's coordinator, the provider and registered manager sourced additional activities from outside organisations.
Training covers basics and specialist areas like diabetes care with regular supervision, but no funded qualifications or career development paths.
Staff completed training which included; safeguarding, infection control, moving and handling and medicines. Additional training was also provided in relation to specific needs, such as diabetes, pressure area care and falls prevention. Staff received regular one to one supervision with the registered manager.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: September 2022
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews