Working at Broadgate Care Home

Staff get standard training and checks to make sure they are competent, but no specialist courses or funded qualifications are mentioned.

Staff were suitably trained to complete their roles... clear ongoing processes to assess their competency. If needed, further support and training was then given.

There are regular activities like themed parties, trips and birthdays, but no specialist programmes or creative innovations beyond the basics.

People and their relatives were positive about the activity provision... Hawaiian themed ‘celebration of summer party’... plans for the upcoming Halloween party.

Staffing levels are sufficient with little agency use and staff say they can respond to needs, but no long-serving team or unhurried personalised care described.

there were sufficient staff available to safely provide support... very little use of agency staff... Staff... felt confident about the staffing levels.