Last updated: 9 February 2026
"Enthusiastic leadership, strong training and good staff support, although agency staff cover vacancies and activities remain basic."
Staff knew how to recognise abuse, risks were assessed and minimised, medicines mostly managed well but recommendation to remind staff of policy after storage issues; strong infection control in 2021 inspection.
Staff said they could speak to a senior or management at any time if they required additional support, communication was effective and they could raise issues at staff meetings. Per 2017 comprehensive inspection.
There were sufficient numbers of staff to care for people in a safe way. Staff vacancies were covered by flexi staff and agency staff, some of whom worked regularly at the service. Per 2017 comprehensive inspection.
The training matrix showed a wide range of training including mandatory courses, dementia care, thorough induction for new staff, regular formal supervision and annual appraisals. Per 2017 comprehensive inspection.
The registered manager had been in post for just over two years, and staff and visitors described her as enthusiastic about her job, providing clear leadership and support to the staff team. Per 2017 comprehensive inspection.
People were encouraged to participate in meaningful person-centred activities including community trips, music, tea parties, gardening and theme days with a displayed programme. Per 2017 comprehensive inspection.
Staffing is adequate but vacancies get covered by flexi and agency workers.
Staff vacancies were covered by flexi staff and agency staff, some of whom worked regularly at the service. Per 2017 comprehensive inspection
Activities include music, gardening and community trips but they are basic with no dedicated coordinator or specialist programmes.
Activities provided included, music, tea parties, gardening and theme days; person centred and included community trips. Per 2017 comprehensive inspection
AI Generated
Last inspected: December 2017
Management Quality
Well-led: Good
Direct feedback from current and former employees

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