Last updated: 10 February 2026
"Stable staffing with long-serving team members and positive culture, although activities limited to group events and training lacks career development."
Staff followed safeguarding policy, learned from incidents, robust risk assessments enabled positive risk-taking like independent walks and smoking.
Staff spoke positively: 'It’s quite a lovely home here', celebrated with ‘shining star of the month’ voted by people.
The staffing team was consistent, many staff had worked for the service since it opened; staff report manageable workloads and get breaks.
Staff received training relevant to their role, regular supervision, updated training matrix, and could request further training for development.
Registered manager investigates safeguarding concerns, audits records daily, and shares lessons learned with staff.
Activity team arranged planned activities, social events, entertainment, BBQ, circus entertainers, Mothers Day events, and one-to-one time.
Only regular group activities and events like BBQs and entertainers with an activities team, no specialist programmes or innovative therapies to make the role more varied.
The activity team arranged social events and entertainment... They did a lovely Mothers Day event, they have had a BBQ and even circus entertainers.
Training covers basics and role needs with supervision, but no funded qualifications, career pathways, or named specialist programmes mentioned.
Staff received training relevant to their role and were able to request further training for ongoing development or promotions.
AI Generated
Management Quality
Well-led: Not Rated
Direct feedback from current and former employees

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