Working at Broadacres Care Home
Hall Road, Norwich, NR12 8AR
Operated by Broadacres Care Home Trading Limited
28 bedsResidential homes
Workplace Score
7.7/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 7.7/10
Key Finding
"Strong leadership, positive culture and exceptional activities programmes, although staffing lacks details on team stability and agency use."
Safety & Risk
8/10
✓
No COVID-19 outbreak, staff trained in IPC and PPE with good knowledge, exceptionally clean, effective outbreak management (2021); medicines managed well, risks assessed and incidents learned from (2019).
Staff Culture
8/10
✓
There was a clear vision shared by staff and managers which was based on a positive, open and inclusive person-centred culture. People and staff praised their managers and felt supported by them. Per 2019 comprehensive inspection.
Staffing Levels
7/10
✓
People were supported by sufficient number of staff with the right skills and experience. Staff said they had enough time to do their jobs and meet people's needs. Per 2019 comprehensive inspection.
Training & Dev
7/10
✓
Staff received training, support and guidance so that they had the knowledge and skills to do their job well. All staff had regular supervision. Per 2019 comprehensive inspection.
Management
8/10
✓
The registered manager, deputy manager and office manager provided strong leadership and everyone we spoke with told us how approachable and accessible they were. Per 2019 comprehensive inspection.
Programmes
9/10
✓
Relationship with local primary school for intergenerational activities, community café run by children, sensory spa bath, pets as therapy, trips, technology for reminiscence. Per 2019 comprehensive inspection.
Points to consider
Staffing levels are sufficient to meet needs and give time for care, but no details on avoiding agency staff or long-serving team stability.
People were supported by sufficient number of staff with the right skills and experience. Staff also said they had enough time to do their jobs and meet people's needs. Per 2019 comprehensive inspection.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: May 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
★
Outstanding
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews