Working at Broad Oak Manor Nursing Home

Staff knew their responsibilities under the safeguarding and whistleblowing procedure... Risk assessments included any equipment people needed, falls, choking risk... Medicines were administered safely by staff.

There were enough staff to meet people's needs safely... The majority of the staff working at the home had worked there for a number of years. One staff member told us how they travelled every morning a considerable distance... 'I feel valued and supported here so I wont work anywhere else.'

Staff continued to receive training, which enabled them to meet people`s needs... Staff told us they were well trained, and training was very important for the registered manager... 'I am the wound champion and end of life champion in the home.'

Staff we spoke with were very happy about the support they had from their managers. One staff member told us, 'The managers are approachable. I can talk to my manager if I have a problem. I send her an email and she will come and talk to me.'

There were numerous events organised at the home... like school children. People also had opportunities to attend regular church services as well as take on or continue hobbies like painting, arts and crafts and others... The music session is lovely.