Working at Broad Oak Manor Care Home

Staff numbers are okay and not rushed but you cover for sick colleagues yourself with no details on agency use or long-term team stability.

Staff told us they thought there were enough staff and they did not feel under pressure or rushed. One member of staff said, 'I think there is definitely enough staff, and we cover each other if there is sickness'.

Training covers the basics like induction and refreshers but supervisions are not regular and no specialist courses or career progression mentioned.

The registered manager was relatively new in post and acknowledged that staff supervisions had not been carried out as often as they would have liked as they focused on other areas within the service.

Activities include bingo, outings, manicures and chats run by coordinators but nothing specialist or creative to vary the day beyond routine care.

People had access to a range of activities... bingo... outings to places such as the theatre were regular... manicure in the lounge which was a weekly event.