Working at Britannia Lodge
1 Ailsa Road, Westcliff-on-sea, SS0 8BJ
Operated by Mr Muhammed Mobeen Mian Imtiaz
15 bedsNursing homes
Workplace Score
7.1/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 7.1/10
Key Finding
"Stable staffing with no agency use and supportive management, although activities lack specialist programmes for more variety."
Safety & Risk
7/10
✓
The provider had a proactive and positive culture of safety... Staff had received training in safeguarding... Medicines records we reviewed were in good order to support the management of medicines.
Staff Culture
7/10
✓
Staff told us they felt well supported by the registered manager and other members of the team. Staff felt empowered to do their jobs and provide care and support to people.
Staffing Levels
8/10
✓
The registered manager told us they had fully recruited staff and did not need to use agency. This meant people were supported by staff who knew them well and offered continuity of care.
Training & Dev
7/10
✓
Staff underwent an induction, which included shadowing more experienced staff... completed the Care Certificate... Nurses at the service were supported to re-validate their registration... training to become a moving and handling trainer.
Management
7/10
✓
The registered manager had good oversight of the service, they had encouraged a culture of learning and development. Staff told us they felt well supported by the registered manager to deliver good care to people.
Programmes
6/10
✓
The activity co-ordinator at the service spent time getting to know what activities people enjoyed... People were supported to take part in activities they enjoyed and to access the community... morning community meeting with people to help them plan what they would like to achieve that day.
Points to consider
There is an activities coordinator and outings to keep people busy, but no specialist programmes to make the job more varied and fulfilling.
The activity co-ordinator at the service spent time getting to know what activities people enjoyed and how they could support people’s social and wellbeing needs.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: September 2025
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews