Last updated: 9 February 2026
"Strong leadership and open culture, but basic activities without a dedicated coordinator and uncertain staff stability hold it back."
2020 IPC inspection: Assured service followed safe infection prevention procedures including PPE and outbreak management. Per 2017: Risks identified and managed; medicines managed safely after improvements.
Per 2017 comprehensive inspection: There was an open and inclusive culture; one person said 'We are like one big happy family.'
Per 2017 comprehensive inspection: There were enough staff deployed to ensure people received appropriate support; no concerns raised about availability.
Per 2017 comprehensive inspection: Staff received a range of training for mental health needs, induction, care certificate, with regular supervision and appraisals.
Per 2017 comprehensive inspection: The registered manager provided strong leadership and a good role model for staff; people and staff spoke very highly of the registered manager.
Per 2017 comprehensive inspection: Care staff organised basic activities like bingo, games, outings; no dedicated activities coordinator.
No activities coordinator, so care staff handle basic games, bingo and outings on top of personal care.
At the time of our inspection there was no activities co-ordinator employed. The registered manager told us they were planning to recruit an activities coordinator.
Staffing is adequate with enough on shifts for calm support, but no details on team stability or low agency use.
The registered manager told us there were usually five care workers on duty during the day, this included one senior care worker. Overnight there were three staff on duty.
AI Generated
Last inspected: November 2017
Management Quality
Well-led: Good
Direct feedback from current and former employees

Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsApp