Working at Brindley Manor Nursing Home

People were supported by staff who had received training in, and understood, how to protect them from avoidable harm... Medicines were stored and managed in a safe way, in line with best practice guidance.

There was a positive and open culture at the home... Staff told us they enjoyed providing people's care. Staff commented on the registered manager being approachable and there was a strong sense of teamwork.

We saw there were sufficient staff to respond to people's needs without unnecessary delay, and call bells were generally answered promptly. The registered manager had worked hard to improve the recruitment of permanent staff.

Staff received an effective induction, training, and support to enable them to fulfil their duties and responsibilities. Staff we spoke with told us they received appropriate support and training opportunities were readily available.

Staff commented on the registered manager being approachable and there was a strong sense of teamwork between the current staff team. One staff member told us, 'I enjoy working here, we work together as a staff team and the manager is good at listening and supporting us.'

The provider employed activities coordinators to plan, arrange and support people with recreational activities. These activities included one-to-one time with people, fun exercise sessions and group games, reminiscence work, sing-alongs, and a visiting therapy dog.