Working at Brindley Court

Staff argue and clash a lot over cultural differences, so teamwork feels toxic.

One staff member told us, “The team is not perfect as there are a lot of staff from different backgrounds and there are clashes.”

Hardly any activities or engagement happen, so the job is mostly routine personal care.

We saw minimal evidence of interaction between staff and residents and of activities taking place.

Safeguarding alerts get delayed, staff skip handwashing at times, and medication notes are sloppy.

where an allegation of abuse had been made, it had not been escalated to an appropriate colleague in a timely way... staff had not followed safe hygiene practice... improvements were required in the recording of medicines.