Last updated: 10 February 2026
"An open, welcoming culture with motivated staff and effective safety, but governance gaps and inconsistent training access hold it back."
Effective risk strategies operated; medicines safely managed; safeguarding systems in place, though hygiene practices somewhat assured.
There was an open, welcoming and inclusive atmosphere; staff motivated and spoke positively of team support.
People, relatives and staff all felt staffing arrangements were sufficient for people's care and daily living arrangements; safe recruitment procedures followed.
Staff were trained and mostly well supported, but access to undertake relevant vocational qualifications was recognised but not assured as facilitated.
Governance arrangements were not always effective to identify and drive timely service improvements; however, people, relatives and staff were highly confident in the management.
Activities coordinator in post; feedback included 'dancing, painting, baking, games, bingo, entertainers, yoga and chair-based exercise'; community events like horses and children's singing.
Staff get standard training and support but no guaranteed access to qualifications for career growth.
their access to undertake relevant vocational qualifications was recognised but not assured as facilitated.
Management oversight has gaps like missing care plan updates and no clear plans for fixes with names and dates.
there was no overall plan, to show who would be responsible for the improvements or any identified timescales for achievement.
Staffing is enough to get by with quick responses but nothing said about low turnover or easy workloads.
People, relatives and staff all felt staffing arrangements were sufficient for people's care and daily living arrangements.
AI Generated
Last inspected: June 2022
Management Quality
Well-led: Requires improvement
Direct feedback from current and former employees

Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsApp