Working at Brighton & Hove City Council - Wayfield Avenue Resource Centre
2 Wayfield Avenue, Hove, BN3 7LW
Operated by Brighton and Hove City Council
24 bedsResidential homes
Workplace Score
5.8/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 5.8/10
Key Finding
"Staff find management approachable with good training and support, but medicines safety issues and basic activities hold it back."
Safety & Risk
4/10
!
Medicines were not always stored or recorded safely. The temperature records for the medicine fridges indicated the temperature had been outside of the recommended temperature range for over two months and no action had been taken.
Staff Culture
6/10
✓
There were regular team meetings and supervision meetings where staff felt confident to raise concerns, questions or seek support. Staff told us they found the management team approachable.
Staffing Levels
5/10
!
We observed there to be enough staff to support people during our visit. People's needs and risk levels were reviewed weekly to calculate safe staff numbers, staff rotas reflected this.
Training & Dev
7/10
✓
New staff experienced a two-week induction to the service, shadowed more experienced staff and received the provider's mandatory training. The provider had supported employees to undertake recognised National Vocational Qualifications (NVQ).
Management
7/10
✓
Staff told us they were confident to raise concerns and suggest improvements, they found the management team approachable and interested in ideas and solutions.
Programmes
5/10
!
Per 2018 comprehensive inspection: People told us of activities like craft sessions, board games, film nights, and outings to the cinema; an activity room had been created.
Points to consider
Medication safety had issues like unchecked fridge temperatures for months and inaccurate stock records.
The temperature records for the medicine fridges and medicine storage rooms only contained the current temperature and not the highest and lowest temperature range. The records for one fridge indicated the temperature had been outside of the recommended temperature range for over two months and no action had been taken.
Staffing is adequate but nothing special, just enough to cover needs with no details on low agency use or strong retention.
We observed there to be enough staff to support people during our visit. Staff numbers were regularly reviewed.
Activities are basic like crafts, games, and occasional outings with no dedicated coordinator or innovative programmes.
Per 2018 comprehensive inspection: craft sessions, board games, film nights, and outings to the cinema; some people reluctant to join.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: July 2021
Good
Safe
!
Requires improvement
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews