Last updated: 9 February 2026
"Supportive managers and positive staff culture, but basic activities and occasional staffing pressures hold it back."
People felt safe living at the service. Staff had a clear understanding of their responsibilities to identify and report any concerns relating to harm or abuse.
Staff morale was good, and they told us that they were involved in the development of the service. Staff felt valued and were positive about the improvements that had been made at the service.
We observed, and staffing rotas showed that planned staffing levels were being achieved. In instances where the registered manager identified potential shortfalls in staffing levels, they ensured the correct contingency plans were in place.
Staff received training to ensure they had the skills and knowledge to meet people's needs. Staff were supported through regular supervisions and an annual appraisal.
Staff were extremely complimentary of the support they received from the registered manager. One staff member said, 'I can go to them with any problem'
There were a range of activities available to people. People had opportunities to join in with activities that were flexible and tailored to people's needs.
Only a basic range of activities mentioned, no dedicated coordinator or specialist programmes to make the job more varied and fun.
There were a range of activities available to people.
Staffing is adequate but contingency plans are needed for potential shortfalls, so shifts might feel stretched at times.
In instances where the registered manager identified potential shortfalls in staffing levels, they ensured the correct contingency plans were in place.
Only standard training and regular supervisions, no specialist courses or funded qualifications for career growth.
One member of staff said, 'The training is decent'.
AI Generated
Last inspected: February 2020
Management Quality
Well-led: Good
Direct feedback from current and former employees

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