Last updated: 9 February 2026
"Approachable managers, stable supportive team and safe medicines practices stand out, although activities lack a dedicated coordinator."
Regular audits of medicines had been carried out to ensure procedures had been followed. Care staff were trained in the administration of medicines, and received a regular competency check to ensure that they continued to administer medicines safely.
All the feedback from staff was of a supportive, consistent team with dedicated bank staff.
A member of staff told us, 'We work well together. It's a stable strong staff team. There is a solid group of bank staff.'
Staff had access to essential training and regular updates. They had been supported to complete professional qualifications such as a National Vocational Qualification (NVQ)
Staff told us the registered manager and senior staff were always approachable and had an open-door policy if they required some advice or needed to discuss something.
People continued to be actively encouraged to take part in daily activities around the service such as cleaning their own room, food shopping and helping prepare the meals. People were in and out during the day of the inspection and were involved in a range of social activities in the local area.
No dedicated activities coordinator or specialist programmes, so the role mixes personal care with everyday tasks like shopping, cooking, and local outings.
People continued to be actively encouraged to take part in daily activities around the service such as cleaning their own room, food shopping and helping prepare the meals.
AI Generated
Last inspected: February 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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