Working at Bright Meadows

Medication errors like missed doses and poor records mean safety isn't reliable for care workers.

Records showed 6 people had missed between 1 and 10 doses of their prescribed medicines over the past month, because there was no stock available.

Staffing is adequate but uses agency workers sometimes for sickness cover, so workloads can feel stretched.

Staff said the same [enough staff], although some commented on sickness and/or absence impacting on this. The provider either used existing staff or agency to cover shortfalls.

Activities are basic like bingo and quizzes with some community links, so the role is mostly routine personal care without specialist programmes.

Per 2023 inspection: We have bingo, Karaoke, we go in the garden, we had an Elvis Presley look alike, quizzes. Newer: links with community organisations who visited the home to provide services and activities.