Last updated: 9 February 2026
"Staff enjoy a positive culture with regular supervision and strong safety practices, although basic activities and standard training hold it back."
People had clear risk assessments and documented plans... Staff could recognise the signs of abuse and describe how they would report... registered manager reviewed all incidents and analysed for trends.
One staff member said, 'I feel very much part of a team here, I have regular supervision and I am very happy in my job.' The registered manager worked with staff to create a positive culture.
There were enough, safely recruited staff to meet people's needs. Staff confirmed there were enough staff on duty... nobody was rushed or left waiting for support.
Staff told us they received an induction and regular updates to their training. Records supported this. Staff told us they had regular supervision.
Staff told us the registered manager was approachable and they could raise things with them and make suggestions. We saw staff had opportunities to feedback using a staff survey.
People were supported to do things they enjoyed and went out into the community... sensory room was available... large garden area... exercise class... picnic.
Staffing is adequate with no rushing but no details on team stability or agency use.
There were enough, safely recruited staff to meet people's needs. Staff confirmed there were enough staff on duty to provide the support people needed.
Only standard induction, updates and supervision, no specialist courses or funded qualifications.
Staff told us they received an induction and regular updates to their training. Records supported this. Staff told us they had regular supervision.
Activities are regular but basic like outings, picnics, sensory room and garden, no dedicated coordinator or specialist programmes.
We saw a sensory room was available which some people used. There was a large garden area... one person went out with staff to do an activity... Others went to a group activity... picnic.
AI Generated
Last inspected: April 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsApp