Working at Brierfields
Brierley Avenue, Manchester, M35 9HB
Operated by Masterpalm Properties Limited
37 bedsResidential homes
Workplace Score
6.0/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.0/10
Key Finding
"Open supportive culture and strong safety practices, but staff feel overworked at times and activities are quite basic."
Safety & Risk
7/10
✓
2022: assured on infection prevention, PPE use, testing, outbreak management, visitor screening; per 2020: good safeguarding, risks, incidents analysed, medicines safe.
Staff Culture
7/10
✓
Per 2020: 'open and supportive culture'; 'warm, friendly and welcoming atmosphere'; staff enthusiastic, felt supported.
Staffing Levels
5/10
!
Per 2020: 'There were enough staff to meet people's needs' and people attended to timely, but 'it just feels they are over worked'; 2022: measures for COVID-related staff pressures.
Training & Dev
6/10
✓
Per 2020: staff received induction, training, regular supervisions, appraisals, NVQ opportunities; 2022: staff completed infection control, PPE training.
Management
6/10
✓
Per 2020 comprehensive inspection: deputy manager visible with open-door policy, governance systems provided oversight; 2022: registered manager sought support from external agencies.
Programmes
5/10
!
Per 2020: activities coordinator provided games, puzzles, weekly planner; staff supported people to follow interests.
Points to consider
Staff numbers are enough to get by but staff can feel overworked at times, especially with sickness.
One person told us, 'I've no worries about the staff; it just feels they are over worked.' The provider told us they had measures in place to mitigate the risks associated with COVID-19 related staff pressures.
Activities are basic like games and puzzles with a coordinator, so the job is mostly routine personal care.
There was an activities coordinator in place and during the inspection we saw various activities taking place such as games and puzzles. An activities weekly planner was posted in the home.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: February 2020
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews