Last updated: 10 February 2026
"Hands-on management, proud staff with excellent teamwork, and innovative programmes, but staffing is adequate without stable teams or low agency use."
Risk was extremely well managed, and the service was creative to look at positive risk taking. Accidents and incidents were responded to appropriately... lessons learnt.
Staff were very proud to work for the service... excellent team work within the service.
There were enough staff available to meet people's needs.
Relatives felt staff were excellently trained in their role. Staff told us that the training was good, and they were looking forward to future learning.
The registered manager and deputy manager had a 'hands on' approach to their involvement in the service and worked closely with people in the service.
All people living at the service had experienced weight loss... provider commissioned the services of a nutritionist... One person... lost over 15 stone... reduced reliance of medicines.
Staff numbers are enough to get by but nothing special, no details on stable teams or low agency use.
There were enough staff available to meet people's needs.
AI Generated
Last inspected: December 2019
Management Quality
Well-led: Outstanding
Direct feedback from current and former employees

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