Working at Bridle Lodge

Systems were in place to protect people from abuse... Risk assessments gave staff clear guidance on how to manage risks... People received their medication as prescribed... Accident and incidents were monitored and analysed.

One relative told us, 'Management and staff stick with each other it's one big happy team.' Staff were highly motivated and extremely positive about the management team... There was an open and transparent culture within the service.

Staff received induction and ongoing training... Additional training was sourced when required... for example, Makaton... Staff received supervision and felt well supported.

The registered manager had a 'hands on' approach... Staff were highly motivated and extremely positive about the management team. One staff member told us, 'The registered manager is brilliant... operations managers are always on site and very approachable.'

People were fully supported to achieve their dreams and goals... supported to access education and volunteering work... one person received community hero awards... developing their own project of Seed to feed... reported in the local paper.