Working at Bridgwater Court
42 Market Street, Bridgwater, TA6 3EP
Operated by Community Therapeutic Services Limited
12 bedsResidential homes
Workplace Score
7.4/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 7.4/10
Key Finding
"Staff feel supported with excellent training, positive culture and innovative activities, although some agency staff use affects consistency."
Safety & Risk
8/10
✓
2021 inspection: We were assured that the provider was preventing visitors from catching and spreading infections, using PPE effectively, accessing testing, managing outbreaks, with up to date policy.
Staff Culture
8/10
✓
Per 2017 comprehensive inspection: Staff said, 'We work well as a team. I have not been supported as well as this anywhere else I have worked.' 'The management support is brilliant.'
Staffing Levels
6/10
✓
Per 2017 comprehensive inspection: A recruitment programme had been carried out which meant there were sufficient staff available... The manager confirmed they still used some agency staff however ensured they were booked in advance.
Training & Dev
8/10
✓
Per 2017 comprehensive inspection: Staff received an in-depth induction... annual updates of mandatory subjects... positive behavioural support training... training in living with autism... regular one to one supervisions.
Management
7/10
✓
Per 2017 comprehensive inspection: Staff said they felt supported by a management team that was open to suggestion and always approachable. Registered manager in post per 2021 inspection.
Programmes
8/10
✓
Per 2017 comprehensive inspection: Staff looked at creative and innovative ways... examples include spa days, education on risks, STOMP project, community partnerships with police and shops, supporting college and independent access.
Points to consider
Staffing is adequate with enough people on shift, but they still use some agency workers which affects consistency.
The manager confirmed they still used some agency staff however ensured they were booked in advance to make sure the same care workers were available to provide further consistency.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: December 2017
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
★
Outstanding
Management Quality
Well-led: Good
Staff Reviews
Direct feedback from current and former employees
No one has reviewed yet. Be the first.
Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews