Last updated: 10 February 2026
"Staff feel supported with good teamwork and safe care, but basic activities like bingo and arts and crafts limit engagement."
People received safe care. Staff knew how to keep people safe and free from avoidable harm. Medicines were managed safely.
A member of staff said, 'The team work really well together to support the people living in Bridgman House.'
Staff told us there was enough staff to support the people living at Bridgman House. A member of staff told us there had been no agency usage and recruitment was ongoing.
Staff confirmed they had received training to enable them to support people. Staff had attended positive behavioural support training to help them support people when they were anxious or angry.
Staff felt supported by the provider and the management team.
Staff said they organised baking sessions, arts and crafts, bingo, coffee mornings and film evenings to enable people to socialise together.
Only basic activities like arts and crafts and bingo, no dedicated coordinator or specialist programmes, so the role is mostly routine personal care.
Staff said they organised baking sessions, arts and crafts, bingo, coffee mornings and film evenings to enable people to socialise together. A recent staff survey indicated that activities could improve but in the main this was due to the pandemic.
Only standard training with some staff initially unsure about mental health support specifics.
A member of staff said they had not received any specific training on supporting people with mental health. However, a senior manager said this training had been delivered by the positive support team which was bespoke training about each person's condition.
AI Generated
Last inspected: August 2021
Management Quality
Well-led: Good
Direct feedback from current and former employees

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