Last updated: 10 February 2026
"Supportive management, positive culture, and strong safety practices, but uncertain staff retention and limited training progression hold it back."
Risk was managed in a way that enabled people to take positive risks... There was a system in place to establish trends and patterns and learn lessons when things went wrong. Staff knew... types of abuse and... confident about reporting.
Staff told us they enjoyed their job and felt well supported. Family members and staff told us they felt involved, valued, respected and listened to.
People were supported by the right amount of suitably skilled and qualified staff. Staffing levels were based around people's needs and lifestyles.
Per 2018 comprehensive inspection: Staff had received the necessary induction training, regular supervision and appraisals were taking place and extra training was provided to further equip staff with specialist skills and abilities.
Staff and family members described the registered manager as supportive and approachable. There was an effective system in place for checking and improving the quality and safety of the service.
Per 2018 comprehensive inspection: Weekly activity timetables were tailored around the person... supported with going for a local walk, attending the local ice cream factory... 'Living Skills Programme'.
Staff numbers match residents needs but no details on staff turnover or agency use.
People were supported by the right amount of suitably skilled and qualified staff. Staffing levels were based around people's needs and lifestyles.
Training includes mandatory topics and supervisions but no funded qualifications or career paths.
Per 2018 comprehensive inspection: Staff had received the necessary induction training, regular supervision and appraisals were taking place and extra training was provided to further equip staff with specialist skills and abilities.
Activities offer variety like outings and life skills but lack specialist or innovative programmes.
Per 2018 comprehensive inspection: Weekly activity timetables were tailored around the person... 'Living Skills Programme'.
AI Generated
Last inspected: May 2021
Management Quality
Well-led: Good
Direct feedback from current and former employees

Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsApp