Last updated: 10 February 2026
"Supportive management, positive staff culture and strong safety, but basic training and activities hold it back."
Risks to people were assessed and kept under review. The registered manager analysed accidents and incidents every month to identify themes or trends.
Staff morale was positive and they all told us they enjoyed their jobs. Staff at all levels were clear about their roles and worked effectively as a team.
Staff told us they had enough time to get to know people well and provide care in an unhurried manner. We observed staff respond promptly to people during this inspection.
Staff completed training in a range of different subjects to ensure they had the right skills, knowledge and experience to deliver effective care. Staff received regular support and supervision.
People, their relatives and staff all told us they thought the service was well-run. The registered manager was supportive and operated an 'open-door' policy.
We observed people engaged in a range of activities such as a quiz, a game of bingo and jigsaws. A horticultural therapist supported people to make hanging baskets and table decorations.
Training covers the basics to do the job but no specialist courses or funded qualifications for career growth.
Staff completed training in a range of different subjects to ensure they had the right skills, knowledge and experience to deliver effective care.
Activities are regular but basic like quizzes, bingo and gardening visits, nothing innovative to vary the workday much.
During the inspection we observed people were engaged in a range of activities throughout the day such as a quiz, a game of bingo and jigsaws.
AI Generated
Last inspected: June 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsApp