Working at Bridge House Nursing Home
64 High Street, Twyford, RG10 9AQ
Operated by Bridge House Holdings Limited
54 bedsNursing homesHomecare agencies
Workplace Score
6.8/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.8/10
Key Finding
"Supportive management and a proud, happy team with strong teamwork, but some agency staff and basic training without career development hold it back."
Safety & Risk
7/10
✓
Incident and accident records were completed when people had sustained harm. The records demonstrated effective recording, reporting and proactive responses from staff to identify learning points.
Staff Culture
8/10
✓
Staff commented positively on improved teamwork, staff morale and communication... 'We're all really proud to work here. Everyone is really happy.'
Staffing Levels
6/10
✓
People and staff told us there were enough staff deployed to meet people's needs.
Training & Dev
6/10
✓
The service provided mandatory training... All new staff also completed the Care Certificate... staff received additional training in specialist areas, such as dementia.
Management
7/10
✓
Staff told us they felt listened to by the management team, '[Management team] are the best managers I have had. They are really supportive and have made me feel part of the team.'
Programmes
6/10
✓
The home had recently employed an activity co-ordinator and facilitated activities... craft sessions, quizzes and foot spas... one person was known to enjoy gardening.
Points to consider
Staffing is adequate but they use some agency staff and are recruiting more nurses to cut back on it.
The registered manager advised they were recruiting for a head chef and nurses in order to reduce the agency staff used.
Training covers the basics and some dementia care but no funded qualifications or career development.
The service provided mandatory training in topics such as fire awareness, manual handling, medicines and food hygiene. All new staff also completed the Care Certificate... additional training in specialist areas, such as dementia.
Activities include crafts, quizzes and gardening with a coordinator but no specialist programmes or therapies.
Activities in the home included craft sessions, quizzes and foot spas. Staff facilitated one to one activities... supporting the person with planting bulbs in raised beds.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: December 2022
Good
Safe
✓
Good
Effective
!
Requires improvement
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews