Last updated: 10 February 2026
"Experienced management and a supportive culture where staff feel valued, although limited activities hold it back."
People were safe and protected from harm and abuse... Risks to people were identified and managed. People received their medicines safely and as they needed. The provider and registered manager had systems to learn and share lessons from incidents.
People told us there was a 'lovely atmosphere'... Staff felt well supported... 'Bridge House is a lovely and pleasant place to work, and the care provided... is exceptional in my opinion.' 'I would highly recommend Bridge House as a service'
There were enough staff, with the appropriate skills, to provide people's care. People told us there were staff available when they needed support. 'There are always plenty of staff around.' Staff told us there were enough staff to care for people.
We looked at records related to the recruitment and training for 3 staff. Staff had received training on how to identify and report abuse. Staff who handled medicines had completed training and their competence had been assessed. '[registered manager] has... supported me to do so with the correct training.'
The registered manager was very experienced and had the skills... Staff said they were happy working in the home and felt well supported... 'I personally feel very supported by the management.' '[registered manager] has always supported me within my role and encouraged me to progress'
People had also been involved in developing the garden and growing a range of vegetables. They had discussed raising funds to provide a 'summerhouse' with people. The home had received support from local community ventures in fundraising.
Only basic gardening and garden fundraising mentioned, no activities coordinator or varied programme, so the role is mostly routine personal care.
People had also been involved in developing the garden and growing a range of vegetables. They had discussed raising funds to provide a 'summerhouse' with people.
AI Generated
Last inspected: May 2023
Management Quality
Well-led: Good
Direct feedback from current and former employees

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