Working at Bridge House Care Centre
280-282 London Road, Wallington, SM6 7DJ
Operated by Ryedowns Limited
35 bedsNursing homes
Workplace Score
6.6/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.6/10
Key Finding
"Strong training and supportive culture, but recruitment gaps in staff work histories need fixing."
Safety & Risk
7/10
✓
Improvements to consent and DoLS processes; range of audits covering medicines management, health and safety; infection prevention and control effective.
Staff Culture
7/10
✓
Staff told us they felt supported by the provider; registered manager promoted positive culture with frequent staff meetings and open communication.
Staffing Levels
5/10
!
Per 2019 comprehensive inspection: 'There were enough staff to care for people safely' but 'all three of the staff whose files we reviewed had significant unexplained gaps in their work history'.
Training & Dev
8/10
✓
Specialist training available; staff supported to complete diplomas in health and social care; in-house trainer, care certificate for new staff, regular supervision and appraisals.
Management
7/10
✓
The registered manager communicated well with people, relatives and staff and constantly gathered feedback as part of monitoring and improving the service; open-door policy and daily staff meetings.
Programmes
6/10
✓
Per 2019 comprehensive inspection: activities coordinator organised variety including day trips, gardening, church services, community outings and school concerts.
Points to consider
Staff numbers are enough for safe care but recruitment missed key background checks on new hires and no info on agency use or team retention.
Per 2019 comprehensive inspection: all three of the staff whose files we reviewed had significant unexplained gaps in their work history.
Activities have a coordinator with trips and social events but no specialist programmes or creative innovations to make the workday more varied.
Per 2019 comprehensive inspection: activities coordinator encouraged socialising, trips to garden centre and seaside, gardening, church services.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: October 2022
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews