Working at Bridge House
31 Rectory Road, Bristol, BS36 2BN
Operated by Bridge House (Residential Home) Limited
16 bedsResidential homes
Workplace Score
6.9/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.9/10
Key Finding
"A warm family atmosphere with high staff morale and robust safety, although staffing uses bank staff sometimes and training is only standard."
Safety & Risk
8/10
✓
2020 infection inspection: Robust infection control, PPE use, testing, social distancing; assured on all prevention measures. Per 2018: Safe medicines management and risk assessments.
Staff Culture
8/10
✓
Per 2018 comprehensive inspection: Staff morale high, service described as 'one big family' with warm, happy, supportive atmosphere.
Staffing Levels
6/10
✓
Per 2018 comprehensive inspection: Provider stated they were fully staffed with recent recruitment of a bank staff member for cover; staff and residents confirmed sufficient numbers.
Training & Dev
6/10
✓
Per 2018 comprehensive inspection: Staff received induction with Care Certificate, regular updates, supervision, and appraisals.
Management
7/10
✓
Per 2018 comprehensive inspection: Staff described the provider and registered manager as 'good managers' who led by example and were passionate about care.
Programmes
6/10
✓
Per 2018 comprehensive inspection: Regular activities including arts and crafts, gardening, entertainers, day trips, school visits, church events, and community involvement.
Points to consider
Staffing is adequate but they use bank staff sometimes for cover, so workloads might feel stretched at times.
They had recently recruited a bank member of staff to help with cover.
Only standard training like induction and Care Certificate with no specialist courses or funded qualifications.
The induction also included completing the care certificate over 12 weeks. Staff competency was assessed and staff received annual refresher training.
Activities are regular and varied but no dedicated coordinator or specialist programmes mentioned.
Various activities were regularly offered taking into consideration people's interests and hobbies... arts and crafts, gardening... entertainers... day trips.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: October 2018
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews