Last updated: 9 February 2026
"Approachable leadership and supportive culture with stable staffing and robust safety, although training and activities lack specialist focus."
The systems in place to oversee and manage the risks of cross infection were robust. Risks were well managed. Per 2022 and 2019 inspections.
The service was open, inclusive and welcoming. Staff told us '[Registered manager] and the seniors have been so supportive.' Per 2019 inspection.
There were enough staff on duty to meet the needs of people. A family member commented there was 'good stability' with regard to staffing. Per 2019 inspection.
Staff were appropriately trained and their training was up to date. A staff member told us, 'If you identify any additional training, they [provider] are good at supporting it.' Per 2019 inspection.
Staff told us they were comfortable raising any concerns and the registered manager was approachable. Comments included, 'You can ring [registered manager] any time'. Per 2019 inspection.
People were supported to take part in activities... One person... making Christmas wreaths and cards to sell. Another... going to concerts and the theatre... enjoyed growing their own vegetables. Per 2019 inspection.
Staff numbers are enough with stable team, but no details on low temps or easy workloads for personalised care.
There were enough staff on duty to meet the needs of people. A family member commented there was 'good stability' with regard to staffing. Per 2019 inspection.
Just standard training up to date with supervisions, no specialist courses or funded qualifications.
Staff were appropriately trained and their training was up to date. A staff member told us, 'If you identify any additional training, they [provider] are good at supporting it.' Per 2019 inspection.
Varied activities like crafts, gardening and outings, but no dedicated coordinator or specialist programmes.
People were supported to take part in activities and events. Examples included making Christmas wreaths and cards, going to concerts and theatre, growing vegetables. Per 2019 inspection.
AI Generated
Last inspected: December 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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