Working at Bricklehampton Hall
Bricklehampton, Pershore, WR10 3HQ
Operated by Classic Care Limited
55 bedsNursing homes
Workplace Score
2.8/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 2.8/10
Key Finding
"Staff get regular training and feedback through interviews, but no permanent manager and inconsistent safety checks are holding things back."
Safety & Risk
3/10
✕
Safe – ... rating has changed to requires improvement. This meant some aspects of the service were not always safe and there was limited assurance about safety... daily walkarounds... had still not been completed consistently. During June 2025 only 11 days had been completed.
Staff Culture
3/10
✕
The consultancy staff were in the process of interviewing all staff members to gather their feedback on any concerns or issues they may have, and what additional support they may need... A staff meeting had been conducted on 30th May 2025... 9 staff out of 62 attended.
Staffing Levels
/10
✕
Training & Dev
3/10
✕
Staff had undertaken both online and face to face training in dignity and respect, manual handling, falls prevention and wound care... out of 27 staff, 15 either had identical or similar answers which showed staff had not always individually considered their answers.
Management
2/10
✕
The area manager was currently overseeing the service with an agency manager due to start the following day. The provider had also instructed a consultancy agency who was supporting the service to make improvements.
Programmes
/10
✕
Points to consider
No permanent manager right now, area manager is covering and a temp agency manager is due to start soon.
The area manager was currently overseeing the service with an agency manager due to start the following day.
Safety processes are better but still not reliable, like daily walkarounds only done 11 days in June and past incidents not handled properly.
daily walkaround documents had been reviewed and updated... but they had still not been completed consistently. During June 2025 only 11 days had been completed... high number incidents.
Staff are doing training but not really taking it in, with lots of identical answers on quizzes showing they copied instead of learning.
When reviewing some of the wound care questionnaires following the training, we identified out of 27 staff, 15 either had identical or similar answers which showed staff had not always individually considered their answers.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: August 2025
Inadequate
Safe
!
Requires improvement
Effective
✕
Inadequate
Caring
✕
Inadequate
Responsive
✕
Inadequate
Management Quality
Well-led: Inadequate
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews