Working at Briarwood
Whitmore Road, Blaydon On Tyne, NE21 4AN
Operated by Everyturn
26 bedsNursing homes
Workplace Score
6.9/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.9/10
Key Finding
"Staff feel supported in a positive culture with strong safety practices, although staffing concerns prompted the inspection."
Safety & Risk
8/10
✓
Infection control processes were embedded into the service... We were assured that the provider was preventing visitors from catching and spreading infections... using PPE effectively... accessing testing... infection outbreaks... effectively prevented or managed.
Staff Culture
8/10
✓
Staff told us they were supported by the manager at the home and felt they could raise any issue or concerns, if needed. Comments included '[Manager] has done a really good job. He's always there if you need him.'
Staffing Levels
6/10
✓
There were enough staff on shift to meet people's needs. One person said, 'There's always plenty of staff'
Training & Dev
6/10
✓
Per 2019 comprehensive inspection: Staff were suitably trained and received regular supervisions and appraisals. Staff training was up to date.
Management
7/10
✓
The home was well managed. People and staff were complimentary about the home and felt the manager was very approachable and open.
Programmes
6/10
✓
Per 2019 comprehensive inspection: The service worked with a wellbeing company for older adults... activities... included holidays, concerts, artwork, pampering and baking sessions... 'Walking Wednesdays', 'Fruit Fridays' and karaoke nights.
Points to consider
Inspectors visited because of reports about not enough staff on shifts
The inspection was prompted in part by concerns we had received relating to staffing levels being insufficient in the home.
Only standard training and supervisions, no specialist courses or funded qualifications
Per 2019 comprehensive inspection: Staff were suitably trained... received regular supervisions and appraisals... had received sufficient training for their role.
No dedicated activities coordinator, activities run by wellbeing company and staff ideas
Per 2019 comprehensive inspection: The service worked with a wellbeing company... to introduce person-centred activities... 'We try to empower the staff. They come up with the ideas'.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: September 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews